Thursday, January 3, 2008

Blogging is a Powerful Online Marketing Tool

Recently I posted a blog about how my daughter and I were having problems accessing her favorite website “webkinz”. Their website was having some serious issues with uptime and the volume of traffic was extremely high on Christmas Day so virtually nobody was able to login and adopt their pets.

In my total frustration I posted a blog about our webkinz problems. Low and behold there were many others who were feeling the exact same way we did. To my surprise my blog popped up in the SERPS (search engine results pages) the same day I had posted it and the traffic to my blog soared. Although I did not realize it until almost 5 days later when went back to check my traffic stats.

Knowing this it seems like a no brainer to continue to blog in this fashion attempting to drive more and more traffic to my blog which can hopefully find its way back to my website. The point I am trying to make is blogging has been said to be a very powerful and FREE Online Marketing Tool that many small business owners are not wrapping their hands around just yet and they seriously need to. So don’t wait any longer, start a blog today.

Wednesday, January 2, 2008

Whopper Freakout is Brilliant Branding Offline and Online

The last month or so I have been seeing the commercial about Whopper Freakout, and I have to say those commercials crack me up. They took me back to those candid camera days, are you old enough to remember those? Allen Funt hosted the shows and basically pulled pranks on everyday people. What a great concept.

Well with Burger King they were out to make a point, that the Whopper is King – America’s favorite burger! So what would happen if they just removed it from their menu, well the commercials show snippets of actual events that took place real emotions from customers. One person even said “So what are you going to put on the logo now? Home of the, whatever we got?” They even showed two guys who looked like they were straight out of the 70’s saying, “Burger King without the Whopper? You may as well call it Burger Clean!” They even brought in the King to break the good news to their customers, that is was just a joke. All I can say is this is brilliant branding once again by Burger King’s marketing team.

Burger King has brought out some of the most interesting online marketing ideas such as the subservient chicken, simpsonizeme, and now the Whopper Freakout. If you have not gone to their website to check out all of the footage do so soon because it is funny and well worth the 7 minutes.

Tuesday, December 25, 2007

What Happens at PubCon Shouldn't Stay at PubCon

Over a year ago (August 2006 to be exact) I hired a young girl from a Craig's List ad to join my staff at Hostway as an Online Marketing Analyst. She was straight out of college and green with experience related to the search industry. Well recently I received a blog that she wrote for the South Florida Interactive Marketing Association titled, "What Happens at PubConshouldn’t stay at PubCon: The Top 10 Takeaways " She was invited to go to one of the most popular conferences of the year PubCon. I should have been there this year and actually speak on a Pubcon panel but I decided to move my family to a new state for a new and exciting opportunity.

Back to the subject, Stephanie Faskow is her name and she wrote a blog about what happened at PubCon, while I wanted more and hope to soon hear from her all about it in more detail, I thought I would share with you her Top 1o PubCon Takeaways:

10. Some SEOs still use black hat techniques– you shouldn’t.

9. Sub domains will soon be treated the same as sub directories in Google.

8. A directory that provides listings to all websites that submit to the directory is not a one that you want to be in. Human editors are the key to a good directory.

7. Everyone should have a blog. Corporate or personal, just remember that there is a fine line with transparency. How much do you really want people to know about your personal life?

6. According to WebuildpagesJim Boyken the best way to gain entry into DMOZ is prayer…and to closely follow all of the guidelines provided. Don’t spam and use the real title of your website.

5. Do NOT buy links – at least not openly.The ultimate goal of the search engines is to have the results be (or at least look) natural.

4. Find small and relevant directories: they may not bring the most traffic, but they are more likely to convert.

3. The ‘No follow’ tag is one of your best friends.Especially when you are using paid advertising, or feel that one of your links may be connected to a bad neighborhood.

2. Linkbait: Create it. This was one subject that was discussed over and over again throughout many of the sessions. Create articles and contests (or top 10 lists): any sort of content that will attract other users to link to you.

1. Do not expect to be successful on all link bait attempts. If you fail, try try again.
Hint: Diggers are techies; write for them and your target audience.

Well if she passes me more information about this event I will certainly return the favor! Thanks Stephanie you make me proud! :)

Webkinz Problems - Holiday Craze Gone Bust?

I read recently an article that indicated Webkinz was in the top ten of keywords being search on search engines in the last 30 to 60 days. Why you ask? Well Webkinz is the newest young craze these days and the people behind Webkinz is a company called Ganz. What is Webkinz you ask? Well it is a safe virtual world for young children from the ages of about 6 and up. Essentially this company has done a great job marketing to our younger generation, everyone who is anyone wants to purchase a Webkinz which comes with a unique “secret code” in which you can access their website in order for you to “take care of” your newly adopted pet.

Well it is Christmas Day and of course I bought my 9 year old daughter two of these so called Webkinz, the Webkinz Pinto Horse and a Webkinz limited edition Reindeer! Her face just lit up finding those under the Christmas Tree. With all the excitement in her little body she ran upstairs to log on to Webkinz world – mind you she had lost a previous “secret code” to another one of her pets and thought she would NEVER get in again – she gets the site up and proceeds to sign up her new pet and all she got was “I’m sorry all servers are busy right now,” fast forward and try to actually log in and she got “500 Internet Server Error”. WHAT??? Are you kidding me????

My kid is now devastated – Webkinz did an excellent job letting all these children know that they would have some “special” offerings on Christmas Day and now you cannot even get in to the site? Did they not plan for all this traffic? They sure marketed it well enough to boost their sales in the stores. So what do I now tell my 9 year who has tried ALL DAY to simply register her pet and get online with the most popular virtual world for kids under 12? Sorry honey their servers cannot support the overwhelming amount of traffic to their website and maybe their server administrators are all on holiday, try again tomorrow when ALL OF THEIR PROMOS are over and done with!

OMG did they not think about this? I guess not, we are very disappointed in how Ganz and the people at Webkinz world have handled the planning of this Christmas rush, they sure had no problem pushing their toys but they obviously could not support the website well enough so the children could enjoy their toys and that is just sad. The fun of having the pet is taking care of it online not that it sits on your dresser to collect dust! To make matters even worse there is no forum or blog of record to even be able to discuss the problems directly with their staff.

This really is good marketing gone BAD!!! Thumbs down for Webkinz and Ganz! I told my daughter to go back to Club Penguin at least they can support the traffic!!

Saturday, December 8, 2007

SEO Do's and Don't's

I often get caught up in the every day grind that I sometimes forget most small businesses are still doing things they should not be doing to get their site noticed online. It seems that more and more people every day continue to build websites and hope for their site to begin appearing in the search results. Getting traffic to your website once it is built takes time and patience. Many search engines use tiny programs, called spiders, which crawl the Internet in search of new web pages; as such your site appearing does not happen by chance. There is actually a method related to how you get your site noticed by search engines spiders.

I came across a list the other day of “Thou Shalt Not’s” related to optimizing your website. Let’s review them, understand them and follow them for it could be your future rankings at stake:

  • Thou Shalt not repeat keywords over and over in the meta tags
  • Thou Shalt not use the same title and meta description for each page of your site
  • Thou Shalt not link out to a bad neighbor or neighborhood
  • Thou Shalt not copy they neighbor’s content
  • Thou Shalt not hide your content
  • Thou Shalt not make doorway pages
  • Thou Shalt not submit the same pages with different URLs
  • Thou Shalt not use submission services/tools for repetitive submissions
  • Thou Shalt not use frames
  • Thou Shalt not believe people when they say, “we guarantee top ten listings”
  • Thou Shalt not expect to find your brand new site in search engines after launching it just 2 days ago
What things can you do?

  • Do the necessary research to find the best keyword phrases that relate to your business avoid general terms
  • Use unique titles and meta descriptions for each page within your site
  • Create unique content that will entice your visitors to continue visiting your site
  • Ensure there is logical navigation, good site structure and descriptive link text throughout your site
  • Make sure your site is crawlable, stay away from all flash or all graphic sites that search engines can’t or won’t crawl
  • Keep in mind there should only be one address to get to your site, two separate addresses can be www.yourdomain.com or yourdomain.com, to a search engine, that means you have the same content at two addresses in other words – duplicate content.

There are definitely more than what you see here, but you get the hint. The bottom line is do what is right there really are no quick fixes that give you long lasting results when it comes to optimizing your site. Google has quality guidelines take the time to read through them and you will reap the benefits of streamlined free traffic to your site.

The above list was taken from a variety of sources such as Webmaster World’s forum, Search Engine Land, WebPro News, and SEO Chat.

Sunday, November 18, 2007

Do Search Engines Have Your Best Interest at Heart?

A question was recently presented to me about how marketers may have had search engines pitch to run online marketing campaigns directly instead of working with an Online Marketing Agency. I haven't had this problem prevalently, but I have learned by other search marketers that this does go on. Turn over your campaign to the engine directly? Are you kidding?

Well I have to say that there may be instances where this happens especially since I know it has been brought to my attention recently. Search Engines, in my opinion, are probably not the best to manage a client's campaign as they are all about the almighty dollar - if they can help a client spend more money with their engine the better off they are and we as marketers we cannot deny that this is taking place.

I would say that a search engine has much more to gain by your advertising with them as they stand to gain increased revenue. But can they ever really "assist" you with your campaign? They can leave you no trust for those who really know how to manage an online campaign. While they can attempt to "educate" clients as to best practices with regard to their campaigns it seems at times that they are educating clients to spend more money with them so the engine can come out ahead. I could be wrong but it seems that way at times.

I encountered an event directly with a prospect of mine who wanted to stick it out with Google because they felt that Google reps were giving them enough information to assist in the management of a campaign. To be honest, based on the way this campaign was developed I can honestly say it was not in their best interest. I have also been on the forefront of reaching out to Google teams for help and have received very vague answers.

In my opinion, it makes sense to work with those who do understand the ins and outs of Search Engine Marketing because more times than not they will have your best interest at heart since they stand to make more if they show you results in the end.

Invest in an Online Marketing Agency or Not

You have JUST started an online business and you are now learning the ropes, what do you do? You are looking for someone to help you increase your visibility online and several people have approached you advising they can help. What do you do?

Research – Due diligence. Make sure you as a business owner have done the necessary research and due diligence related to the person/company you plan to do business with.

Most small business owners will start off doing their own online marketing with little to no experience, and they quite often get sucked into programs that insinuate they can assist with “more” traffic. Be wary, any company that asks you to “order now” or “sign up today” “Get top listings in 24 hours”, is more than likely just trying to take your hard earned dollars without benefit to you.

Take the time to review the website of the online marketing consultant, learn about what they have to offer, and speak to them about the benefit of consulting with them. Will they educate you in Online Marketing? Will they keep you in the dark regarding your Online Strategy? What will they really offer with regard to Online effort?

Most small business owners do not have the capital to work with the top Search Firms in the industry but that does not mean that they cannot do what is right, and research to find out which companies that are willing to educate them so they can not only understand the business but possibly start their own online marketing campaigns with the help of an agency.



Think about it.